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Records & Licensing

Criminal Records Bureau

Under the supervision of a Records Manager, the unit provides operational support 24-hour, 7-day per week to law enforcement and detention agencies and officers at the local, state, and nation-wide level. Services provided include maintaining the central repository for local criminal records, along with the entry, update, and research of warrant or wanted persons, stolen, recovered, lost, and found property or vehicles, missing or abducted people. Team members collaborate with officers and law enforcement partners to prepare records for DA review or court adjudication.

The Criminal Records Unit offers a variety of services at our Ventura and Thousand Oaks locations. These sites are open Monday – Friday between 8:00 a.m. and 5:00 p.m. Records Technicians can assist with responding to records requests, subpoenas, petitions for case sealings, vehicle release, issuing County business and event permits and licenses, livescan and registration services.

Records Requests

Please be advised that reports requested without a subpoena, court order or specific statutory authority will be treated as a request made under the California Public Records Act. (See Cal. Gov. Code 7923.600).  The Sheriff’s Office may take up to 10 calendar days to respond to your request (Cal. Gov. Code 7922.535).

How to request records

Records requests can be submitted in-person, via U.S. mail, or electronically. 

An electronic version of the Record Request Form can be downloaded here.

Please email the completed form to: vcso.publicrecordsrequests@ventura.org

In-person or mailed requests:

  • VCSO Records Bureau: 800 S. Victoria Ave., Ventura, CA 93009, between the hours of 8:00 a.m. and 5:00 p.m. 
  • Thousand Oaks Police Department:  2101 E Olsen Rd., Thousand Oaks, CA 91360, between the hours of 8:00 a.m. and 5:00 p.m. 

If submitting your request via U.S. mail, please download and mail in the Record Request Form. All mailed requests should include a copy of your government issued photo ID and a money order for the total fees associated with the request. We do not accept personal checks.

Guidelines for releasing reports are as follows:

Crime and Incident Reports

Released to:

  • Victim(s)
  • Authorized representative of victim
  • Insurance carrier against which a claim has been made and/or might be made
  • Person suffering bodily injury, property damage or loss

 

Not released:

  • If the disclosure would endanger the safety of a witness or other involved party
  • If disclosure could endanger the successful completion of an investigation and/or related investigation
  • Name and address of a victim(s) of certain specified crimes will not be disclosed
  • If the Department is prohibited by law from releasing the report (e.g. child/elder abuse reports)

 

Traffic Collision Reports

Released to:

  • Drivers involved in the collision
  • Registered owners of vehicles involved
  • Parents of a minor driver involved
  • Passengers listed in the report
  • Insurance companies
  • Those incurring property damage as a result of the accident
  • Those who may incur civil liability as a result of the accident
  • Any attorney who declares that he or she represents any of the above persons

 

Juvenile Reports

Released to:

  • Parents of a juvenile may receive a copy of certain types of reports if their child is the only juvenile identified in the report.

All other requesters must petition the Presiding Judge of the Juvenile Court directly for the release of juvenile records. The Juvenile Court has the exclusive authority to determine whom, and the extent to which juvenile record information may be released.

Report Fees

Booking Photos $20.00 (authorized persons only)

Booking Sheets $20.00

Calls for Service 20.00

Report Copies $20.00

California Public Records Act (CPRA)

The Ventura County Sheriff’s Office follows The California Public Records Act, Government Code (GC) 7920 et. all, when researching and reproducing records in response to requests for public records. The Sheriff’s Office may take up to 10 calendar days to respond to your request (Cal. Gov. Code 7922.535) and, if necessary, may take a reasonable period of time thereafter to produce the non-exempt records responsive to your request.

How to file a Public Records Act Request

The Ventura County Sheriff’s Office utilizes a Public Records Portal that allows anyone to submit a request. Please visit the portal to submit a new request.

 

Clearance Letters

 

Clearance letters are issued by the Ventura County Sheriff’s Office’s Criminal Records Unit for residents of Camarillo, Fillmore, Moorpark, Thousand Oaks, Ojai, and the unincorporated areas of Ventura County.  Clearance letters, or letters of good conduct, are only issued for adoption requirements or foreign travel.

Requests may be made at the Ventura County Sheriff’s Criminal Records Units located in Ventura or Thousand Oaks.  Office hours are Monday – Friday, between 8:00 am to 5:00 pm, excluding County or City observed holidays. Appointments are preferred but not required.

Ventura County Government Center

Sheriff’s Annex, Criminal Records Unit

800 S. Victorina Avenue

Ventura, CA  93009

(805) 654-2336

Thousand Oaks Police Station

Criminal Records Unit

2101 E. Olsen Road

Thousand Oaks, CA 91360

(805) 494-8208

Requests must be made in person by the subject of the clearance or their representative with valid proof of ID.

Expired identification documents are not accepted.

Proof of Identification (at least one).

  • United States Visa (for non-U.S. citizenship/non-United States resident)
  • S. Passport, or birth certificate, if born in the United States
  • S. residency card
  • California Driver’s License or California Identification Card

A representative must present the following:

  1. An original, notarized letter from you giving authorization to receive the information on your behalf.
  2. A notarized copy of your valid state-issued identification
  3. The representative’s valid state-issued identification
  4. An original letter stating what is being requested and the purpose of the request with your signature included.

If the clearance letter requires notarization, you must bring your own notary.

 

If the letter requires an Apostille, you may contact the Secretary of State or visit their website at https://www.sos.ca.gov/notary/request-apostille for information.

Time to research and craft the letter may take up to 5 business days.

Fees of $20.00 per letter is assessed.

The Ventura County Sheriff’s Office does not provide notary service.

The Ventura County Sheriff’s Office does not issue police clearance letters for the purposes of immigration to the Unites States, emigration from the United States, or for employment background purposes.  These types of clearances are completed via a Live Scan electronic fingerprint submission.  More information is available on the California Attorney General’s website.

Visa/Immigration:  https://oag.ca.gov/fingerprints/visaimmigration

Background Checks:  https://oag.ca.gov/fingerprints

Federal Bureau of Investigation

The Federal Bureau of Investigation (FBI) will provide an Identity History Summary or documents for the purposes of immigration, emigration, and visas.  The FBI furnishes national clearances directly to the embassy or consulate that is processing the applicant.  More information is available on the FBI’s website. 

https://www.fbi.gov/services/cjis/identity-history-summary-checks

Click Here to download the Clearance Letter Policy